Our Story
Where it all began
A strong history of delivering charter excellence.
Since 1979, Thompsons Bus Services has been synonymous with excellence in transportation services across Southeast Queensland. Founded by the Thompson family, our journey began with a commitment to providing reliable and personalised transportation solutions to communities throughout the region.
For over four decades, Thompsons Bus Services has built a legacy of unparalleled service and reliability. From our humble beginnings, we have grown into a trusted name in the industry, renowned for our unwavering dedication to safety, customer satisfaction, and community engagement.
Our success is rooted in the values instilled by our founders and upheld by every member of our team. We pride ourselves on maintaining the highest standards of safety, with modern vehicles equipped with state-of-the-art technology and driven by experienced professionals who prioritise passenger well-being above all else. Customer satisfaction is at the heart of everything we do.
Committed to our community
Navigating today's transport landscape.
Today, Thompsons Bus Services owns and operates a fleet of over 130 buses across multiple depot locations, serving a diverse clientele with 46 school runs and 8 urban services. With over four decades of experience, we have established ourselves as a beacon of reliability and excellence in transportation across Brisbane and the Sunshine Coast.
Safety is our top priority at Thompsons. We invest in cutting-edge technology and provide rigorous training to our drivers, ensuring the highest standards of passenger safety and comfort. With GPS tracking systems and real-time monitoring, every journey with Thompsons is secure and dependable.
Customer satisfaction is fundamental to our ethos. We customise our services to meet the unique needs of our clients, whether they are schools, businesses, or community organisations. Our commitment to transparent communication, responsive customer care, and personalised solutions sets us apart in the industry.
Community engagement is at the heart of what we do. We take pride in supporting local initiatives and events, forging meaningful connections and giving back to the communities we serve.
Environmental sustainability is another core value. Our fleet features fuel-efficient vehicles, and we actively pursue eco-friendly practices to minimize our carbon footprint.
As we navigate the challenges and opportunities in today’s transportation landscape, Thompsons Bus Services remains steadfast in our mission to deliver safe, reliable, and community-focused transportation solutions.
Where we are headed
Looking to the future.
As part of our growth strategy; Thompson Bus Services grew its network with the acquisition of another long-standing family business in Coolum Coaches. The purchase of the Sunshine Coast company included 11 buses, nine school service contracts and a modern depot at Coolum Beach.
‘’We are proud to carry on the legacy of Coolum Coaches and the rich history It represents,’’ says Shane Thompson, reflecting on the company’s enduring commitment to serving the Sunshine Coast community with excellence and dedication.
As we look to the future, Thompsons Bus Services remains dedicated to innovation and sustainability in our operations. We embrace eco-friendly practices and initiatives that minimise our environmental impact while maintaining the highest levels of service excellence.
Join us as we continue to uphold our legacy of service, reliability, and community support across Southeast Queensland, Sunshine Coast and beyond.
Together, we'll go further.
We've got you covered for transport in South East Queensland.
By expanding its reach through a robust network, tailored services, and a commitment to customer satisfaction, Thompson Bus Services strengthens connectivity between Brisbane and the Sunshine Coast with our other company – Coolum Coaches, ensuring reliable and accessible transportation solutions for all passengers.
Let’s make your travel plans seamless and memorable! Contact our Coolum Coaches office to explore all offerings and services and begin planning your next journey.
